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Thursday, April 28

vows of friendship

everyone has to call customer service from time to time.

the chief has been gushing about the quality companies that we have enjoyed as of late.

          with a mondo grin on his face:

"man! i will be a verizon friend for life!" as he gets off the 2 MINUTE phone call confirming no contract needed & our requested installation date granted.

"man! i will be a marriott friend for life!" then proceeds to go on & on about service in person & how thrilled he is with the phone call he just made concerning a mix up. also a PROMO they showed him that made more sense for us.

"man! i will be a burton friend for life!" when he sent an email asking where, if possible, he could find a zipper pull that broke on his big snow coat & they overnighted him a pull... for FREE.

his running joke is that almost every instance is of companies we can't afford (or maybe better said: refuse to afford). his company is putting us up in the marriott. his parents bought him the burton coat 4-5 years ago. & we're splurging on verizon fios & therefore won't be getting cable. again.

either way, you give this mr. an inch & he will pledge loyalty forever.

& that doesn't just go for the companies.

1 comment:

steph said...

Haha this is all soo soo Austin ;) I love him! And thank you for adding that last line..