everyone has to call customer service from time to time.
the chief has been gushing about the quality companies that we have enjoyed as of late.
with a mondo grin on his face:
"man! i will be a verizon friend for life!" as he gets off the 2 MINUTE phone call confirming no contract needed & our requested installation date granted.
"man! i will be a marriott friend for life!" then proceeds to go on & on about service in person & how thrilled he is with the phone call he just made concerning a mix up. also a PROMO they showed him that made more sense for us.
"man! i will be a burton friend for life!" when he sent an email asking where, if possible, he could find a zipper pull that broke on his big snow coat & they overnighted him a pull... for FREE.
his running joke is that almost every instance is of companies we can't afford (or maybe better said: refuse to afford). his company is putting us up in the marriott. his parents bought him the burton coat 4-5 years ago. & we're splurging on verizon fios & therefore won't be getting cable. again.
either way, you give this mr. an inch & he will pledge loyalty forever.
& that doesn't just go for the companies.
1 comment:
Haha this is all soo soo Austin ;) I love him! And thank you for adding that last line..
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